Find answers to our most frequently asked questions below. If you can't find what you're looking for please contact us and we'll get in touch as soon as possible.
For catering and general inquiries please email us at email@example.com
When you place your order for whole bean coffees, your order is fulfilled the next roast day. Our team roasts Monday through Friday. If you place your order on Friday, it will be fulfilled Monday. We typically expect delivery 3-4 days from order date. Larger orders and some merchandise items may need additional processing time.
We roast each coffee to its optimum flavor profile, meaning each offering is completely unique. However, we do aim to highlight the origin of each coffee with development and most of our coffees might be described as light to medium.
Our most developed or "darkest" roast is our house blend, Heavyweight. Check it out.
Our coffees are roasted to order and we roast and ship our coffees Monday through Friday. Our cafes receive fresh coffee for service and retail, at minimum, twice a week! The coffee on our shelves is fresh!
Yes and No.
Fair Trade - While we pay well over Fair Trade pricing minimums, we do not hold fair trade certifications. Fair Trade $ is a minimum wage. We think coffee is worth more than that.
Organic - Most coffee you come across in the specialty coffee realm will naturally be organic, especially when working with smallholder farms. Many green coffee producers cannot afford the very pricey annual cost of the organic marketing sticker. Certifications like these leave out the most vulnerable farmers. Most organic certs are used strategically for very large plantations owned by wealthy global brands.
Absolutely. We currently offer private classes on Sundays at our West Ashley location. Our Director of Education has curated coursework including: Intro to Coffee, Intro to Sensory Training, Barista Fundamentals, and Intro to Brewing. Email firstname.lastname@example.org for more info or to book your class today!
We might be! We typically post positions through our social media and through channels like Homebase and Indeed.
If you are interested in being considered for a role, the best way to achieve a position with us is by emailing email@example.com an updated resume and a brief message about who you are, your availability, and whether you seek part-time or full-time.
As a general practice, for our barista positions, we do not hire for temporary fulfillment (under 3 months) or for hours less than 15/week unless you have extensive hospitality, service, and specialty coffee training. We generally do not hire anyone without weekend availability and closing availability - Sundays are a must.
Training at 30-40 hours per week takes a minimum of 2 weeks. For first timers in food and beverage, you can anticipate about a month of training.